Expertise
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Supply Management – Company practices Strategic Supply Management pertinent to regional situation to maximize its potential to realize the greatest benefits and achieve a competitive advantage over its competition.
Operating Process Standardization - Developing standard operation procedures is the hallmark of any good business. Doing so creates a type of consistency that is invaluable when dealing with customers and maintaining good records.
Customer Service - Make your customer service memorable. Do your customer facing staff provide up to standard service in cross continental situation? Do they understand the expectation of Western customers?
Change Management - Change is important for any organization because, without change, businesses would likely lose their competitive edge and fail to meet the needs of what most hope to be a growing base of loyal customers. As Harvard Business School professor Rosabeth Moss Kanter said, develop “a culture that just keeps moving all the time.” |